Refund and Returns Policy
Refunds and Returns Policy for HolidayShoppings.com
Last Updated: December 25, 2023
1. Returns and Refunds Process:
At HolidayShoppings, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help with our easy returns and refunds process.
2. Initiating a Return:
To initiate a return, please follow these steps:
- Log in to your HolidayShoppings account.
- Navigate to your order history.
- Select the item(s) you want to return.
- Follow the on-screen instructions to complete the return request.
If you checked out as a guest, or if you encounter any issues, please contact our customer support at info@holidayshoppings.com for assistance.
3. Return Conditions:
- Items must be returned within 30 days from the date of purchase.
- Items must be unused, in their original packaging, and in the same condition as received.
- Personalized or customized items are not eligible for return unless there is a manufacturing defect.
4. Refunds:
- Once your return is received and inspected, we will notify you.
- If the return is approved, a refund will be processed to your original method of payment.
- Please allow 5-7 business days for the refund to reflect in your account.
5. Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
- We recommend using a trackable shipping service for returns.
6. Exchanges:
- We currently do not offer direct exchanges. If you need a different size or product, please initiate a return for a refund and place a new order.
7. Contact Information:
If you have any questions about our returns and refunds policy, please contact us at:
HolidayShoppings
223 Riverside Drive, Unit1,
London, ON, Canada, N6H1E7
Email: info@holidayshoppings.com
8. Fair and Transparent:
Our returns and refunds policy is designed to be fair for both our customers and our business. We strive to process returns promptly and make the process as simple as possible for you.
Limitation of Liability:
1. Exclusion of Certain Damages:
- In no event shall HolidayShoppings, its officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, loss of data, loss of use, or other intangible losses arising out of or in connection with your use of holidayshoppings.com, whether based on contract, tort, negligence, strict liability, or otherwise.
2. Total Liability Cap:
- HolidayShoppings’s total liability to you for all claims arising out of or relating to holidayshoppings.com shall not exceed the total amount paid by you, if any, for accessing or using holidayshoppings.com during the twelve months preceding the date of bringing the claim.
3. Exceptions:
- The limitations set forth in this section shall not exclude or limit liability for (i) personal injury or death resulting from negligence; (ii) fraud or fraudulent misrepresentation; and (iii) any other liability that cannot be excluded or limited by applicable law.
4. Assumption of Risk:
- You acknowledge and agree that your use of holidayshoppings.com is at your own risk, and HolidayShoppings shall not be responsible for any damage to your computer system or loss of data that results from the download or use of holidayshoppings.com.
5. Basis of the Bargain:
- The limitations of liability set forth herein are fundamental elements of the basis of the bargain between HolidaShoppings and you. HolidayShoppings would not be able to provide holidayshoppings.com on an economically reasonable basis without such limitations.
6. Changes to this Clause:
- HolidayShoppings reserves the right to modify or amend the terms of this limitation of liability clause at any time. Any changes will be effective immediately upon posting the revised terms on holidayshoppings.com.
